Talkroute - Incoming Text Message Delivery Issue – Incident details

Incoming Text Message Delivery Issue

ResolvedPartial outage 50%4 hours 4 minutes

Affected

Messaging

Partial outage from 9:19 PM to 1:24 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. Pending incoming text messages delayed during the incident will be delivered over the next hour.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are investigating an issue where incoming text messages are not being delivered to Talkroute accounts. Outgoing text messages are unaffected and are sending normally. Voice calling is also unaffected. We will post an update as soon as we have more information.