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Incident

Some Canadian Inbound Calls Are Not Working

Closed | Apr 27, 2021 | 13:50 GMT-05:00

This event has ended and the partnering carrier is monitoring for further issues.

Resolution in progress | Apr 27, 2021 | 10:41 GMT-05:00

We have received the following update from our partnering carrier:

We are currently investigating an issue causing inbound call failures on Canadian TNs. All relevant teams are engaged in identifying and resolving the issue.

Identified | Apr 27, 2021 | 10:17 GMT-05:00

One of our partnering Canadian carriers is experiencing an outage. We are engaged with the carrier and they are working towards a resolution. This outage affects inbound calls to some Canadian phone numbers.