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Incident

Voice Message to Text Transcriptions Are Delayed

Closed | May 16, 2022 | 22:57 GMT-05:00

Transcription services have been fully restored.

Open | May 16, 2022 | 11:46 GMT-05:00

The service provider we use for voice message to text transcriptions is currently experiencing an outage. New voice messages are being received and processed, but text transcriptions are currently missing. We are working with our provider to resolve this issue and to add the text transcriptions to all voice messages. We apologize for any inconvenience this may cause.