Talkroute Status logo

Incident

COVID-19 Update

Monitoring | Mar 19, 2020 | 13:23 GMT-05:00

On behalf of the entire Talkroute family, our hearts go out to all those who have been impacted by COVID-19, be it from direct illness, affected loved ones, job displacement, school closings, and so much more. The spread of COVID-19 is being taken very seriously at Talkroute.

In compliance with CDC mandates, all Talkroute staff are working from home. We have asked staff to follow the CDC guidelines which includes, social distancing, frequent hand washing and practicing good hygiene. Many companies are taking the same action as us which is stressing the telecommunications network to unprecedented levels. Our team is hard at work behind the scenes, monitoring the situation in real-time and adapting our strategy as we observe traffic surges and shifts across our network. Leadership is in constant contact with one another and working to maintain uptime and stability so that all of our customers may continue to provide critical communications services during this trying time.

We are here to help in any way possible. If you're being affected by COVID-19, please reach out to us by opening a ticket at support@talkroute.com. We also ask that you please monitor https://status.talkroute.com for any updates that COVID-19 might be having on our network.