Talkroute - Inbound Voice Down For Some Numbers – Incident details

Inbound Voice Down For Some Numbers

ResolvedPartial outage1 hour 17 minutes

Affected

Voice

Partial outage from 2:17 PM to 2:48 PM, Operational from 2:48 PM to 3:34 PM

  • ResolvedUTC

    Our upstream carrier has confirmed this issue is resolved.

  • UpdateUTC

    Our trunk with our upstream carrier has been restored and inbound calls are working. We are waiting for confirmation from our upstream carrier that the issue has been confirmed resolved.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    An upstream carrier is having an outage. Inbound dialing is down for a small subset of numbers. We have contacted this upstream carrier and they have confirmed the outage. We are monitoring this situation and will provide updates as soon as we have them.